Here are answers to frequently asked questions. If you still need assistance please email us at support@telebrandsindia.com
- How do I place an order?
- How much is the shipping and handling charge?
- Is my credit card secure?
- 100% Satisfaction Guarantee?
- What is the Cheque Policy?
- Prices and availability?
1. How do I place an order?
There are three ways to order:
1. Order online using our completely SECURE site
2. Call us on 1800 22 8000 / 1800 102 7000 (24 X 7). Please tell the operator
you saw the product(s) on the Internet.
3. Order by Cheque/DD
Send your payment for the total amount (be sure to include post
and packing costs) in Indian Rupees only to:
Telebrands India Private Limited
Plot No. A-168, Road No.25,
Wagle Estate,
Thane - 400 604
Please include all details regarding product ordered, postal address etc and make your cheque payable to "Telebrands India Private Limited".
2. How much is the shipping and handling charge?
The Shipping and handling chages vary from product to product. Please check on the product page for the exact amount.
3. Is my credit card information secure?
Shop with confidence. Telebrandsindia.com uses the latest encryption technology. This means your credit card information is safe and is protected.
4. 100% Satisfaction Guarantee?
If for any reason you're dissatisfied with any merchandise from Telebrands India, you have 15 days to return the product for an easy refund of your purchase price, excluding shipping and handling. See return policy for more information.
5. What is the Cheque Policy?
Please make your check or money order payable to:
Telebrands India Private Limited.
6. Prices and availability?
Prices shown and availability are subject to change without notice. If prices should change, we will process your order and notify you of any difference. We cannot be responsible for typographical errors. Ordinarily orders are shipped within two weeks of receipt. However, some items may require up to six weeks for shipping.
